ForLinux Helpdesk Portal

All clients are given access to the ForLinux Client Portal. A unique user name and password will be allocated for you to access your dedicated account. This enables you to remain informed of your server activity, to view the status of any critical services on your server and to gain access to the ForLinux Helpdesk should you need it.

Server Performance Statistics

Our system also allows you to view and analyse live graphical statistics of your server performance, with data including:

  • Total number of processes.
  • Current CPU load average.
  • Free disk space.
  • Free Memory.
  • Server Uptime.

Support Tickets
Our dedicated team of Linux technicians are ready to support you with any situation or query you have. Support tickets can be opened over the telephone and our online ticketing system is open 24/7 via the portal.

Instant Emergency Response
In the unlikely event of a critical system failure, ForLinux technical support are only a telephone call away on 0845 4210444. To report a down system or service you simply need to call the ForLinux support line or report the issue using the portal.
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    Tel: 0845 4210444

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    Tel: 0845 4210440
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Xen solution meets e-commerce demand

“A lot of hosting companies talk about 99.999% SLA, this means nothing if their support fails to deliver but with ForLinux’s support you know you’re in good hands. I’ve just checked one of our older servers that’s due to be replaced this year, it’s uptime is 902 Days! Needless to say ForLinux will be handling the upgrade.” Ashley Peake, Technical Director, Rapid Web Ltd.

Proactive monitoring service is crucial

“The proactive monitoring service that ForLinux provide is crucial to our business. When a problem occurs, the ForLinux team ring us with a potential solution, which they are ready to work on straight away”. Sam Phillips, Technical Director, Setfire Media.

“The level of support ForLinux offer is very high”

“The ForLinux team are very knowledgeable and there is always someone who can deal with the problems and errors we incur. I wouldn’t dream of hosting my dedicated server alone, without that extra support”. Chris Chaplow, Managing Director, Andalucia.com

“ForLinux are a world apart”

“Compared to other hosting and support companies we have dealt with, ForLinux are a world apart. In our experience the level of service provided by ForLinux is very high”. Alan Taylor, Managing Director, Blue Chip Vacations

Understanding “Support”

“Thanks for your help. If only all the companies we deal with understood what “support” means as well as you do.” – Mike Busuttili, Webmaster, Eaton Publications.

“Five year partnership speaks for itself”

“They’re very good at being proactive rather than reactive. The five years of partnership pretty much speaks for itself. And it has been improving all the time, so satisfaction levels are still high. The price is surprisingly good as well for the kind of industry they’re in, so that’s another plus point. ” Danny Ramdenee, Head of IT, Insurancewide

“Application uptime is above 99.98%”

“The ForLinux organisation appears the perfect size to perform its function well, it is large enough not be reliant on one or two people but small enough to ensure that, as the customer, you know the technical staff and they know you. I have great confidence in the technical competence of the ForLinux team.” – John Latham, Managing Director, Cognovi.

“Customer service is phenomenal”

“I respect the service that the company provide & it is nice to finally find a hosting company that operates in the same way as we do, in terms of ethos. It sounds like a cliché but the Customer service really is phenomenal!” – Stafford Sumner, Managing Director, Jarrang.

Deploying virtual servers on Amazon

Creating a Linux Server in the Cloud
Technical Director of ForLinux Ltd, Steve Nice, recently wrote an article for .Net Magazine, which demonstrates how to set up an Amazon Web Services EC2 Instance, running Linux and Apache.
The feature contains a step by step tutorial guide to installing and deploying virtual servers on the Amazon EC2 network [...]

Scaling Apache, MySQL & PHP

Overview of Scaling your Apache PHP MySQL Hosted website
This is a short post on the basic principles of scaling your Apache PHP MySQL based hosted website.
Scaling your website isn’t as simple as introducing a new web server.  It is easy to upgrade the hardware however, there are the issues associated with migrating the website to [...]

Amazon Cloud EC2 Pricing Summary

Amazon Cloud EC2 Pricing Summary
Amazon Web Services (aka EC2, Amazon Cloud Computing, AWS) provide you with the ability to create virtual servers and only pay for them while they are in use. The virtual servers (known as Instances) can be various sizes ,in terms of CPU, RAM and temporary disk space. Disk space is temporary, [...]

Tomcat Apache

ForLinux Dedicated servers are supported by Linux Professionals who will be able to assist you in configuration and installation of Tomcat.  Complete the contact form on the right to discuss the best options for your hosting.